Bharti Airtel launches ‘Prepaid My Account’ portal

New Airtel Logo (Image Source: TrickFire)

Bharti Airtel launched an online self care service to all its pre-paid customers but with a cost. This was done on the Indian Telecom Regulator’s instructions. TRAI had last month asked operators to ensure that subscribers are informed every time an amount is deducted from their account and that they should be provided a detailed bill for a price between 0-50 INR. So its official that every little service that we are entitled to comes with a hidden fee or a nominal charge attached to it. This regulation applied to all operators and they were given a deadline of 45 days.

“‘Prepaid My Account‘ is a simple, secure and convenient way for Airtel prepaid mobile customers to access a whole host of functionalities including checking balance, recharging, starting or stopping VAS services (value added services), activate 3G, raising and tracking service requests etc,” Airtel, the first firm to come up with this service, said in a statement.

“Airtel prepaid mobile customers can visit the new self care website to receive and activate customized offers on ‘My Airtel, My Offer’ (MAMO), view tariff and top up options, request for the itemized bill and more,” it added.

Not only this, customers can also view the last 5 recharge details. With this, pre-paid mobile customers can now log onto http://www.airtel.in to access and manage their mobile accounts.

Source: Times of India | The Hindu Business Line

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